Build and run your marketplace.

Begin with the account that owns or is authorized to manage the Network.

Where to open thisAccount → Network workspace, or quick menu → authorized Work tools

1. Open Settings or Account and choose the authorized Network workspace. The quick menu's Work area also offers the workspaces your account can access.
2. In Networks, search for the marketplace you want to manage. Check its public name, logo and Active or Disabled status before opening it.
3. Use Overview for its context and settings, Catalog for categories and products, and Splits for commercial sharing. Each action must refer to the same Network.
4. If a workspace is missing, check your signed-in account and Permissions. A customer, driver or store membership alone does not give catalogue ownership.

Register only when you need a new marketplace, rather than another physical store.

Where to open thisNetworks → Register network

1. In Networks, choose Register network. In Public identity, add the required logo, public name and description. Use the private admin name to distinguish the record internally.
2. Set the brand colour and any requested logo source information. Check the preview; it should represent the real marketplace clearly.
3. Continue through Coverage and access. Choose from the supported region, sub-region, fleet and Public or Private visibility options.
4. In Commercial terms, choose the base currency and network commission percentage. Read the review of the complete configuration before creating it.
5. Submit once and wait for success. If the result is uncertain, check Networks before submitting again so you do not create a duplicate.

Make the catalogue easy to browse before adding a large number of products.

Where to open thisNetwork Overview and Catalog; coordinate physical-store setup with its operator

Category activity and local stock are two separate checks.

Where to open thisNetworks → the Network → Catalog

Use a useful name, a clear photograph and a price that represents the item being sold.

Where to open thisCatalog → category → Products → Create or Edit

Variations describe the exact item a shopper chooses.

Where to open thisProduct editor → Set up variations

Create a menu once and share it with a category, individual products or both.

Where to open thisCategory or product editor → Manage extras menus

Use a direct assignment for exceptions, and category assignments for common choices.

Where to open thisProduct editor → Manage extras menus

1. Open a product and Manage extras menus. Read which menus are inherited from its category and which are directly assigned.
2. Assign a suitable existing menu rather than making a copy for each burger, coffee or other product.
3. If a menu should stop appearing for every product in a category, change the category assignment. Removing only the direct product assignment will not remove an inherited menu.
4. Save assignments and re-open the customer product to confirm the result. Keep the menu name specific enough that shoppers understand their choice.

Use the age rule on the Network or on a specific saved product.

Where to open thisNetwork Overview, or a saved product → Age restriction & photo ID

The import assistant currently requires platform administrator access. This chapter describes the app; the next chapter explains the web assistant's separate review controls.

Where to open thisAuthorized platform-admin workspace → Product import

Use the web product & stock assistant when you want to review researched products before saving them. Platform administrator access is currently required.

Where to open thisWeb control centre → AI product import

Open the web product & stock assistant ↗Opens in a new tab. Platform administrator access is currently required; Network ownership alone does not grant access.

Use this when your account is authorized for the in-app Shopify import tools. Catalogue sync and physical stock mapping are separate setup steps.

Where to open thisAuthorized Product import → Shopify sync

Give each person the access needed for their job.

Where to open thisPermissions → Requests, My access or Inbound

1. Open Permissions. Requests is where a user searches for a Network and asks for a Customer, Driver, Store or Logistics role offered there.
2. To review requests as an owner, use Inbound. Confirm the person, Network and requested role before approving or declining. Approving the wrong request can expose business functions.
3. My access lists your current memberships and their states. Use only the enabled actions your account is authorized to perform; a pending request is not active access.
4. Where a direct grant control is offered to an owner, choose the exact account, Network and role, then review and submit it. Confirm the recipient can see the intended workspace.
5. Use Disable or Remove deliberately when access is no longer needed. Do not share the owner's password as a shortcut.

Profit sharing allocates the network's fee pool between its owner and recipients.

Where to open thisNetworks → the intended Network → Splits

1. Open Splits on the intended Network. Read Current allocation and the protected Owner remainder before adding anyone.
2. Search for the recipient's email or username and select the exact matched account. Check the identity; do not assume a similar name is the intended recipient.
3. Enter a percentage greater than zero and no more than the current owner remainder. Review the impact shown before confirming Review split.
4. Example: if the network fee pool is £10, a 20% recipient share is £2 of that pool. It is not 20% of the whole order total. Actual allocations follow the saved order and ledger.
5. Refresh the allocation after saving. Removing an existing recipient returns its percentage to the owner remainder after confirmation; inspect the recalculated distribution.

Each recipient needs their own eligible connected payout account.

Where to open thisSettings → Payments & earnings

1. Open Payments & earnings and check the signed-in recipient account. Complete the offered Stripe onboarding through the hosted form and return to refresh its readiness status.
2. Use Earnings to read Awaiting release, Ready for transfer, Transfer in progress and Blocked allocations. These describe the current stage of money owed to that recipient.
3. Use Transfers for movement from platform funds to the connected account, and Payouts for movement from the connected account to a bank. Do not add these stages together as separate revenue.
4. Investigate blocked amounts or outstanding provider requirements through the specific action or support. A recipient added to a split still needs payout readiness.
5. For refunds or recovery, inspect the actual order/payment record. A refund can complete separately from recovery of a recipient's transferred share.

Use the reporting view that answers the question you are asking.

Where to open thisAuthorized Sales & operations workspace → Sales or Live operations

Work through the full path from catalogue to customer availability.

Where to open thisCatalog, the physical Store workspace, then customer browsing at a served address